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Testimonials

Splendid photography & presentation of our house.

- L.Suello, Ottawa (July 2009)

“Lana is intelligent, patient and meticulous! Often communicated, providing proper information and timely return on inquiries” “I [now] believe that I found an agent who could work with a client like myself! Good communications. [Would you] relocate to Toronto?”

- Viktor T., Richmond Hill (2007, 2008)

Dear Lana This note is a little late in coming but Thank You for all your help in purchasing [our new home}. Your experience and obvious cared were much appreciated. It seemed unlikely to happen at times but you got the job done and we are truly thankful. You certainly …

- S & D Blacker Orleans (March 2010)

Lana your very caring kind and very patient. You helped us so much. We really appreciate all you have done for us. Finding the home the boxes and all the info everything. Thank you.

- Debbie and Glen, Nepean (2008)

Dear Lana Thank you so much for your unwavering support. I feel no stress now. Furniture is coming tomorrow, we hung a TV yesterday. We could not have made it without you. You are just amazing.

- Margaret & Keith, Nepean (2011)

As first time home buyers we really appreciated the information and advice you provided. Thank you Lana for everything. You made buying our first home a breeze! Thank you for answering all our questions and being patient and supportive. We look forward to working with you again in the future. …

- Shari Guillemette & Curt Muraska, Nepean (2012)

Note from Mr. McCarthy: Lana has acted as my REALTOR for a number of properties which I have purchased and sold over the past five years.  I continue to use Lana for my residential real estate needs, due to her experience, professionalism and high level of service. I would highly …

- D. McCarthy, Ottawa (2011), Ottawa (2010), Kanata (2010), Ottawa (2008)

…Lana put us at ease & made us feel very comfortable throughout the entire process. It made shopping for & buying our first home an enjoyable experience. Thanks!

- Tim & Emily Sandwell(2007)

It was a pleasure to deal with Lana. She is a very hard worker who is determined to sell your house and she’s not shy to tell you what needs to be done to make it happen ASAP. Lana it was great having you as our agent and I’m convinced …

- Marie and Laurie, Orleans (June 2009)

Dear Lana. Just wanted to say thank-you so much for all your time and effort in selling my property. You did a wonderful job advertising sending out fliers and using every technique you possibly could to sell. You went over your job personally and professionally to make selling easier for …

- Darleen Turner, Merrickville (2010), Kanata (2005), Kanata (2001)

“Lana …[has] represented me and my housing needs on several occasions now. [She is] hard-working, professional and make things happen the way I want them to happen – that’s why I keep coming back!”

- Kurt Stoodley, A-Channel, Ottawa (2006)

Lana, You kept to the budget and didn’t push higher priced houses like a lot of real estate people. Gave good advice about fireplace installment. Make a clone of yourself. Thanks for helping me through the tough times Lana!

- L. Traynor, Ottawa (2011)

“Lana is a true professional who is excellent at her job.  I would recommend her to others. She is personable and gives 100% to her clients.  I am very pleased with her house she assisted to me to purchase.   Lana is very responsive, accommodating to my needs. She is …

- Susan Shea, Orleans (2012)

Hi Lana …., Can’t begin to thank you …. enough! We are very relieved and pleased with the outcome. My father definitely made the best decision when he decided on … .. you to represent the sale of his property – thanks so much. Your dedication, respect & professionalism is …

- The Keenleyside Family Ottawa (2007)

‘We were very happy with the service. We found exactly what we wanted all with your help. We greatly appreciate all you did for us!! We will definitely be calling you in the future for our 2nd home. I will also recommend you to our friends. Once our backyard is …

- Melanie & Stephen, Gloucester (2008)

Lana Always pleasant, honest. You helped me so much – support, information, patience, and always returned my calls. I felt you always had the time. Thank you!

- Sarah Lauzon, Gloucester (2011)

If you’re considering buying or selling a house I highly recommend Lana Waters, Creating Smooth Transitions! Lana is one of the most amazing people I know! She’s caring, understanding and she really does have your best interests at heart! Lana Burnley-Waters is THE BEST Real Estate Agent you could ask …

- Luanne Pelletier, Kanata (2012)

Thank you so much. Your service was not only professional but your friendship was comforting during a difficult transition in my life. Thank you so much for your advice and caring touch.

- K. Clark Ottawa (July 2009)

The entire buying-selling process was fun. … Lana helped us get what we wanted, ensuring that we were comfortable with every step of the process. We have already recommended them to friends…

- Dave Corbishley & Kateri Clark, Nepean (2006)

[Lana & Gary were] always helpful and adaptive to our needs. Balancing decision-making with your knowledgable information and our expectations proved very successful. Thank you!

- Kerri & John Errington, Vaughn ON (2007)

Thank you Lana. All I can say is you went above and beyond. You showed Integrity and were highly professional. I appreciate how you were in constant communication, had exceptional attention to details and great overviews on potential properties and Buyers for my property. There isn’t anything you can do …

- Robert Hallemans, (2012)

“Buying and selling a home can be both a very exciting and a stressful venture at once. What I liked most about working with Lana …. was [she was] always the constant. [She was] always available with current information and good ideas. And from start to finish, [they] she worked …

- Brenda-Jane K, Ottawa (2006)

“…The girls and I really appreciate your thoughtfulness and all that you have been doing to try and make this as smooth and easy a process as possible.. You and Gary have both been a pleasure to deal with.. I felt very much supported throughout the entire process. Thanks so …

- Susan S, Orleans (2007)

Lana was extremely professional in dealing with both our sale and purchase of our new home. At all times she kept us informed of issues with both ends of the deal. I would highly recommend Lana to all others needing a thorough contentious Realtor.

- Dawn M, Orleans (May 2009)

Hi Lana I was so impressed with your time & effort that was put in on the sale of my house. Excellent pictures & presentation, made the deal come together, in a very short time-line. Keep up the good work! I totally recommend the professional service I received. Cheers,

- Rod Moorhead, Ottawa (2010)

“2008.. Lana, What a tremendous effort you put towards the sale of our house. We are ao lucky that you are so dedicated. Merci! P.S. See you when we move back to Ottawa! 2007…Lana ..provided us with a comprehensive and easy to use web site containing listings of houses…My wife …

- Mario & Tina LeBlanc, Comox, UK, Ottawa (2002, 2007, 2008)

Lana You let me know right away what was going on. You were great! You were always in a good mood, friendly, honest and great to talk to. Thank you so much.

- A. Dignard, Metcalfe (2011)

Our home sold while we were living outside Canada. Lana was very open to our requests while at the same time providing expert advice. Her involvement made a challenging situation (due to us not being physically present) quite easy. Thank you Lana!

- Karen and Alan, Nepean (2009)

“Lana, in a word, you have been ‘tops’ in all respects. Right from our initial ‘getting to know you’ emails, you have always been honest, direct, friendly, very (very) organized, upbeat, thorough, knowledgeable, and you possess a certain sixth sense. On several occasions, you seemed to anticipate our thoughts and …

- The Hedley Five: Frank, Teresa, Scott, Erik and Heather, Courtney, B.C. (2008)

“……for you to have taken the time to write is a true testament to the professionalism that was exhibited by Lana … I completely agree with you that they make a wonderful team. From the moment they first paired together, their styles have been very complimentary to each other. [Her] …

- Kent Browne, Broker of Record, Royal LePage Team Realty (2007)